Privacy Policy

Last updated: January 2025

Casita Vacation Rentals LLC, a Florida limited liability company ("Casita," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name, email address, and phone number
  • Billing and payment information
  • Government-issued ID for verification purposes
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your reservations
  • Communicate with you about your bookings
  • Provide 24/7 guest support services
  • Send promotional materials (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or unauthorized transactions

3. Information Sharing

We may share your information with:

  • Property owners (limited to information necessary for your stay)
  • Third-party booking platforms (Airbnb, VRBO, etc.)
  • Payment processors for secure transactions
  • Service providers who assist our operations
  • Legal authorities when required by law

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Data portability

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Casita Vacation Rentals LLC

436 Ocean Dr

Miami Beach, FL 33139

Email: hola@hellocasita.com